Frequently Asked Questions
Everything you need to know about your Casegear experience.
How long does shipping normally take?
Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-21 business days depending on the destination.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Are Casegear products covered by a warranty?
Yes, all our premium cases and accessories come with a one-year limited warranty against manufacturing defects and material failures.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk or wholesale discounts?
Yes, we provide special pricing for corporate orders or bulk purchases. Please contact our support team with your requirements for a custom quote.